The Inn at Longwood was honored with the Innovation Award at the American Hotel & Lodging Association’s (AHLA) Stars of the Industry Awards Ceremony in Washington, D.C. on May 17.  The hotel’s in-house program gives hope to families from around the country visiting nearby Boston medical centers. The team at The Inn at Longwood Medical was thrilled to receive this national recognition from AHLA for their beloved Where’s Hope program and Hope the Bear character. The AHLA Innovation Award is given to the hotel based on what elevates the guest experience and propels it forward. This award honors the property that drives fresh thinking and inspires a culture of innovative guest relations program outside of the normal expected guest experience. “Hope the Bear was originally created as a welcome gift for the many patients that stay with us while visiting Boston Children’s Hospital,” said Brian Stiglets, General Manager of The Inn at Longwood Medical. “The name Hope means so much too so many guests who visit us and The Longwood Medical Area, it just felt right. The staff embraced the idea and expanded the program to include the story, coloring books, video, and life size public appearances. The staff and I are grateful for this award and appreciate the AHLA for recognizing the care and commitment to our community that Hope represents.”