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Hotel and Restaurant Guidelines

Lodging businesses and food and beverage services should promote the health of employees and customers by following all public health practices and parameters established both before COVID-19 and as a response to the crisis to help protect employees and customers.


For hotels, GBCVB member companies should reference and comply with the Commonwealth’s Safety Standard Checklist for operators of lodging. The GBCVB encourages hotel members to also familiarize with safety standard guidance for the reopening of public and semi-public swimming pools. The MA Lodging Association has created COVID-19 Updates page that includes information on reopening and public health resources.


Health & Safety Protocols: Hotels



Food and beverage service is a fundamental part of what the hospitality industry provides to travelers. When providing food and beverages, GBCVB member companies should follow FDA’s Best Practices for Retail Food Stores, Restaurants, and Food Pick-Up/Delivery Services During the COVID-19 Pandemic and the National Restaurant Association’s COVID-19 Re-Opening Guidance.

Restaurants should review the Reopening Toolkit shared by the Massachusetts Restaurant Association, and comply with the Commonwealth’s Safety Standards for Restaurants.

Dining Options